Terms of Service

Last Updated: July 6, 2025

1. Acceptance of Terms

By accessing or using the AnT Cleaning Services website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

AnT Cleaning Services provides professional cleaning services for residential and commercial properties. Service details, including scope, pricing, and scheduling, will be agreed upon before service commencement.

3. Booking and Payment

  • Bookings can be made through our website, phone, or email
  • A valid payment method is required to secure your booking
  • Payment is due at the time of service unless otherwise arranged
  • We accept major credit cards and other payment methods as indicated on our website

4. Cancellation and Rescheduling

  • 24-hour notice is required for cancellations or rescheduling
  • Late cancellations (less than 24 hours) may be subject to a cancellation fee
  • No-shows will be charged the full service amount

5. Satisfaction Guarantee

We strive for 100% customer satisfaction. If you're not satisfied with our service, please notify us within 24 hours, and we'll address your concerns at no additional cost.

6. Liability

While we take utmost care, AnT Cleaning Services is not liable for:

  • Damage not reported within 24 hours of service
  • Damage due to faulty or improper installation of items
  • Items not securely fastened or properly installed
  • Consequential damages or loss of use of the premises

7. Customer Responsibilities

Customers agree to:

  • Secure pets during service
  • Notify us of any special requirements or hazards
  • Ensure safe access to the property
  • Remove or secure valuable and fragile items

8. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

10. Contact Information

AnT Cleaning Services

Email: admin@antcleaning.com.au

Phone: [Your Contact Number]

These Terms of Service constitute the entire agreement between you and AnT Cleaning Services regarding our services.